The lawsuit singled out Voice Touch, Inc. as the primary telemarketer and Transontinental Warrany, Inc. as the warranty firm. Both of these companies operate out of Florida. Unfortunately, The Telemarketing Lawsuit Depository is of the opinion that the FTC has it all wrong. It is very probable that the accused parties are resopnsible for a number of illegal telemarketing calls. However, if your going to swing such a big hammer, why not swing at the biggest target.

The evidence submitted through this website was used in our private investigation. We have had some VERY valuable leads, thanks to all of the users of this website. These leads have pointed to Missouri based warranty companies, and to the telemarketing company C1F Marketing, which has several locations, including California. This was confirmed by a phone call to a Missouri based warranty company where our investigators posed themselves as interested marketing partners. In order to “size up the competition” we asked “which outbound call services do you currently use?”. The response to this question included C1F Marketing.

The majority of reported calls led back to Missouri based warranty companies, which leads us to believe that Voice Touch, Inc. and Transcontinental Warranty, Inc. are not the big fish.

-BMo

How do you we know this? When we WERE getting the phone calls, we were getting them from SEVERAL phone numbers. Once we followed the script and found the name of the company selling the warranties, then threatened them with legal action, they stopped calling. ALL OF THE NUMBERS STOPPED CALLING. Thus we have concluded that the same company was calling, regardless of the number they were calling from.

Following the same logic…Many of you have received calls from 800-219-7425. Recently, the same people submitting evidence about calls from this number are submitting evidence about calls from 800-168-4861.

What kind of information do we still need? We need you to continue to follow the script. Continue to attempt to find out the name of the company selling the warranties. That way we can link the numbers (used by the telemarketing agency) with the warranty sales company (client of the telemarketing agency). Look through your phone records and see if you are being contacted by both 800-168-4861 and 800-219-7425. As always, make sure to submit this information via the evidence entry form.

A user of this website submitted evidence stating that he received a call from 760-204-8419. A representative told him that he could get a warranty for his car for just $25.00, for just $3.95 up front and $1.75 for the next twelve months. He later learned that $375.00 had been pulled from his bank account. Not only that, his attempts to cancel the transaction were met with “you have to wait until you receive that packet”, “there is a 10% ($274.10) early cancellation fee”, and “you have to provide us with a notarized odometer reading from your truck”…

Please do not provide any bank account information to ANY telemarketer. Although they can be very convincing and it may sound like a good deal, it is better to be safe than to be a victim of fraud. If you have been contacted by 760-204-8419, please submit an Evidence Entry Form.

Between the period of approximately August 2008 through November 2008, I was receiving the Automobile Warranty Telemarketing calls. The calls came from many different phone numbers and there is evidence that those phone numbers were linked to several telemarketing firms. After I revealed the company attempting to sell me the warranties, I aggressively threatened them with legal action…THE CALLS STOPPED!!!

The interested part about this is that ALL of the calls stopped by merely talking with one company (albeit several times). Regardless of the fact that I was being called by multiple phone numbers and by multiple telemarketing firms, the calls ceased after threatening one warranty company with legal action. This gives me reason to believe that all of the numbers, and all of the telemarketing firms, were linked to one warranty company.

This case is no different. The users of The Telemarketing Lawsuit Depository contacted by 800-219-7425 have also been contacted by 251-947-8966 regarding the same Car Warranty Telemarketing Scam. Based upon the previously mentioned deductions, Vehicle Services, Inc. is responsible for BOTH of the phone numbers.

Thanks to our users for submitting there evidence. If you have been a victim of illegal telemarketing phone calls, please submit and Evidence Entry Form.

The other company identified has been calling from 580-822-3386. This company provided a contact number of 1-866-338-7877 EXT. 7003. This is the number to the call center. The website provided by the Warranty Representative was www.1winnerscircle.com. The actual name of the company is relatively unclear at this point, but the name given during the phone conversation was:

This is the address of Dealer’s Warranty. The contact number given in the directory for this business is (636) 757-7501.

The Warranty Representative , Cory, said that he was working at a call center in St. Louis. Because he naively provided his cell phone number, we had a chance to speak with him later. He said that he had been working this job for approximately two (2) weeks and that he had no idea that anything they were doing was illegal. “We only take in coming calls”….”We don’t call anyone”… He said that the calls are pre-screened by someone else (their hired telemarketing agency) and they are connected through to him after the required information is collected.

Although the Federal Auto Protection Notification Center is not actually placing the calls, it is relatively safe to assume that they are partially or fully responsible. Therefore, anyone who has been contacted by them or their hired telemarketing agency could file a lawsuit against them.

Special thanks to our users for following the Evidence Collection Guidelines and identifying two of the companies responsible for these illegal telemarketing phone calls. This is VERY important because now those victims wishing to begin their own lawsuits can readily identify those responsible for violating their privacy. In addition, if enough visitors come to The Telemarketing Lawsuit Depository and submit evidence against these two companies, we may have grounds to file a class action lawsuit, surely stopping these companies from their illegal practices.

If you have been contacted by 580-822-3386 or 800-219-7425 please submit an Evidence Entry Form. Your assistance is greatly appreciated.

Update:

It is important for everyone to remember that there are two (2) goals here. The first goal can be achieved by following the script provided here. This should get you the name of the company trying to sell you the warranties.

The other goal is trickier. The attorney general of MO couldn’t even complete this goal. The issue is that most of the warranty companies are not placing the calls. They only take “incoming” calls. Those phone calls are placed by a sub-contracted company. As you know, if you “press one to speak with a representative” and you express interest in anything except buying a warranty, they will hang up on you. In addition, they use spoofed and/or outbound only numbers that are very difficult to trace. Thus the reason that not even attorney general Jay Nixon could track down the people responsible for actually placing the calls.

Now…it is still possible to sue the warranty companies, as Mr. Nixon did last summer. However, it would be even easier, and much more effective, to sue the telemarketing agency used by the warranty companies. In order to do this, however, you have to know who the telemarketing agency is.

We have been in contact with the following:

• FTC
• FCC
• Missouri Attorney General’s Office
• National Telemarketing Victim Call Center (NTVCC)
• Fraud Investigation Department of Several Telcos
• YOU

We have achieved the second goal, determining the firm responsible for placing the calls. Guess which bullet on the aforementioned list helped us achieve the goal? YOU!!! Users of this website provided the valuable information needed to make the connections. Now we have the Missouri’s AG office asking us for information! If you helped out, pat yourselves on the back!!!

I really really really want to tell you the name of the responsible company. However, I don’t want them to erase any information that we could get through subpoena. Therefore, I am going to hold off for a while. Just know that we HAVE this information.

The next step is to continue to pursue goal number one (1). This is important because we need to link as many of the phone numbers to as many warranty companies as possible, thus linking the warranty companies (and the phone numbers) with the known telemarketing agency.

• 253-473-3386
• 267-773-4768
• 800-219-7425
• 312-775-1287
• 580-882-1287

If you have received calls from these numbers, or any others, related to the Car Warranty Telemarketing Case, please file your data here.

If you have been contacted by this number and want to help find out who IS behind these phone calls, please submit an Evidence Entry Form. The Telemarketing Lawsuit Depository is constantly updating its database and expending all of its efforts to stop these illegal telemarketing agencies from violating your privacy. Your assistance is appreciated.

Telemarketing Agency A

(517) 931-2107: (11/13/2008) Determined the end marketer for this phone call was Automotive Warranty Solutions.

(616) 980-2687: (11/18/2008) Call terminated.

(231) 732-2960: (10/28/2008) Call terminated. Google results show the number led to Saferide Warranty, Inc. for one telemarketing victim.

Telemarketing Agency B

(269) 768-2397: (11/17/2008)

(616) 980-2687: (11/15/2008)

(269) 768-2399: (11/6/2008)

Automotive Warranty Solutions

The following is a call log from the 11/13/2008 phone call placed to an unnamed party from Telemarketing Agency A.

Recording: “this is the third and final notice that the factory warranty on your car is about to expire…Press one to…” Did not identify name, contact information, etc..

I pressed one (1) and was transferred to a representative who took down my name and vehicle information. He then transferred me to Mr. Carlos Dean. Mr. Dean was going to get more information from me so that he could get the best warranty for me. He proceeded to tell me about the cost of the policy and said it would be $495 now and then a monthly payment of 139.17 for 18 months. He said that the warranty would be for 4 years or 100,000 miles. He told me I could pay by credit/debit card or electronic check. I then told him that I was uncomfortable giving my credit card information out over the phone/Internet, and he stopped me and said that he understands my fear of identity theft, etc… but that his company was backed by the Better Business Bureau and was FCC certified, etc… he then told me that the call was being recorded so that there was a record and all my information would be secure. This was the first time I was made aware that the call was being recorded. I then asked him about the electronic check. He told me I just give him my routing number and my account number and then void out that check. He said, for my records I could make the check out to “Automotive Warranty Solutions”. This was the first time I was informed of who was actually calling me. I proceeded to ask for an address where I could send the check and he told me that I could not mail in the check and I would have to pay by the aforementioned methods or I would not be able to get the warranty. I told him I did not have my car or checkbook with me and then asked for a number that I could call back when I get off of work. He did not easily give up that phone number. After some persuasion, he provided me with a phone number at which I could reach him. I told him I would call back before 6.

During my conversation with Mr. Dean, he did not notify me that I was being recorded until approximately 5 minutes into the phone call.

Called From: 5179312107
Call Back:18003765688
Rep: Carlos Dean
Ext: 1678

 Research provided the following information:

Owner: Ralph Mancuso

Address: 6501 Congress Ave., Suite 140, Boca Raton